Frequently Asked Questions
What is Expendo Mobility?
Expendo Mobility is Africa's leading platform for logistics gig workers, offering innovative solutions that significantly reduce the cost of mobility. We connect drivers, riders, and delivery professionals to the best deals on essential services like spare parts, vehicle maintenance, insurance, and fuel.
What is the 'Bill ya Hosi' support?
'Bill ya Hosi' is our dedicated personal accident support plan, crafted specifically for gig workers in Africa's mobility sector. It provides financial assistance for medical expenses in case of accidents and offers a payout to your family in case of accidental death.
How can I sign up for Expendo Mobility services?
To sign up for Expendo Mobility services, you can visit our website or download our mobile app. Follow the registration process, provide the necessary information, and choose the services you're interested in. Our team will guide you through the rest of the process.
What types of gig workers can benefit from Expendo Mobility?
Expendo Mobility is designed to benefit a wide range of gig workers in the logistics and mobility sector, including but not limited to boda boda riders, taxi drivers, delivery personnel, and other professionals who rely on vehicles for their work.
How does Expendo Mobility help reduce costs?
We help reduce costs through various means: offering discounted rates on essential services like spare parts and vehicle maintenance, providing affordable insurance options, offering favorable credit terms, and securing exclusive fuel and lubricant discounts through our partner network.
Is Expendo Mobility available across all of Africa?
While we're expanding our services, Expendo Mobility is currently focused on serving gig workers in Kenya. However, we have plans to expand to other African countries in the near future. Stay tuned for updates on our expansion!
How does the 'Bill ya Hosi' support work?
The 'Bill ya Hosi' support provides coverage in case of accidents. If you're injured, it covers medical expenses up to a certain amount (depending on your plan) by paying directly to the healthcare provider. In case of accidental death, it provides a payout to your family for last expenses.
Can I choose which services to use on the Expendo Mobility platform?
Yes, Expendo Mobility offers flexibility in choosing services. You can select the specific services that best suit your needs, whether it's insurance, vehicle maintenance, fuel discounts, or a combination of these.
How secure is my data on the Expendo Mobility platform?
We take data security very seriously. All personal and financial information is encrypted and stored securely. We comply with data protection regulations and never share your information with third parties without your consent.
What if I have a problem or need support?
If you need assistance, you can reach out to our customer support team via email at [email protected] or call us at +254 794 734 822. We're here to help you with any questions or issues you might have.
Still have questions?
If you can’t find the answer you’re looking for, please contact our support team.
Email: [email protected]
Phone: +254 794 734 822
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